- We come to you for network assessment, server installation, workstation configuration, and device testing
- Custom EHR integration configured to your specific system, with workflow customization and training for your staff and IT teams
- A go-live plan built around your schedule so you don't have to manage the complexity
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Backed by 70+ years of combined healthcare IT expertise
Our implementation team has deployed MiPACS across:
75+
dental schools
2,000+
DSO clinics
140+
VA facilities
75+
health centers nationwide
We've seen every environment. Every EHR. Every workflow challenge. We know what works.
Support that knows your setup
On-site deployment
Fast deployment with minimal disruption
- Average 30-day go-live from contract to production, with phased rollout options for large organizations
- We work during off-hours or scheduled downtime so your practice keeps running while we implement
Custom integrations
- We configure direct connections to your EHR, whether it's Epic, axiUm, Dentrix Enterprise, Cerner, or another system
- We set up context launch, demographic transfer, single sign-on, and bidirectional communication based on what your system supports
- We handle the technical integration so you can focus on patient care
Training built for your team
- On-site training for clinical staff, faculty, and administrators, tailored to each role
- Training materials, quick-reference guides, and video tutorials for ongoing staff onboarding
- We train your team until they're confident, not just until time runs out
Dedicated technical support
- Phone, email, and remote access support, based in the United States
- We know your setup and your configuration, so we solve issues fast instead of just logging tickets
- Regular software updates, performance optimization, and proactive monitoring for enterprise clients
Industry-specific expertise
Dental schools: Support team familiar with academic schedules, clinic sessions, and accreditation requirements
FQHCs: Experience with Epic Community Connect, multi-site health center workflows, and federal compliance
DSOs: Enterprise support for multi-location organizations with dedicated account management for large deployments
Government: VA/DoD experience with CAC card support and federal security requirements
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